FAQ
Default solution folder, feel free to edit or delete it.
Your computer account will automatically lock itself out after 3 bad password attempts within any City application or computer. (TrakiT, Email, New World, ...
Thu, Jun 28, 2018 3:45 PM
The iCompass (Civic Web) website is managed by the City Secretary office.
If you're having trouble logging in please, or need an account, ...
Tue, Jun 26, 2018 10:02 AM
Fill out a SAR (System Access Request) and submit it using our Helpdesk Portal
You can find the form here: https://helpdesk.pearlandtx.gov/support/cat...
Thu, Jun 28, 2018 9:28 AM
All New World Access Requests require a SAR Form to be filled out.
Access is managed by John McCarter in the Finance Department.
You can locate that f...
Thu, Jun 19, 2025 9:39 AM
If you have a user seeing the above message when attempting to log into Litmos have them contact HR and verify that they have an account or that the...
Thu, Jun 19, 2025 9:44 AM